Your booking is not confirmed until the deposit has been paid.
All balances must be paid by 8 weeks before your booking. If you book within 8 weeks of your event, full payment will be required at the time of booking to guarantee the date to you.
If your balance is not paid by the due date we will send 2 email reminders, after which time your booking will be cancelled and your deposit will not be refunded.
Cancellations up to 12 weeks before your booking date will have deposits refunded no deposits refunded for cancellation after that time.
Please make sure you have permission from your venue for Cecil On Ice. If we are refused entry you may lose your booking.
Cecil On Ice is a Private Hire Vehicle, we do not have a street licence, please make sure you make arrangements with your venue for Cecil to be parked on Private Land, that does not block a pedestrian right of way, endanger your guests or block a road. We will not be able to carry out your booking if legal parking arrangements have not been organised and you will not be refunded.
We reserve the right to refuse any vehicle manoeuvre which is either impossible in a heavy vintage vehicle or may put the driver or vehicle at risk. Cecil weighs 3 tonnes he does not have power assisted steering, he is tall and wide and she does need room to manoeuvre. Please contact us for dimensions if required.
If the ground is very soft Cecil will sink, if you and your guests would prefer to not be pushing a 3 tonne van out of the mud please ensure there is an alternative hard standing area to park Cecil after excessive bad weather.
Abusive, aggressive behaviour will not be tolerated and if we feel threatened in any way we will leave the premises immediately. You will not be refunded.